Fresh Tracks Canada Cookie Policy

1. Cookies

1.1 Our website uses cookies. A cookie is a file containing a string of letters and numbers that is sent by a web server to a web browser and is stored by the browser. The file is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" or "session" cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. We use both session and persistent cookies on our website.

1.2 Our cookies do not contain any personal information that identifies a user. The personal information that we store about a user when they submit an inquiry or a form on our website may be linked to the information stored in and obtained from cookies.

1.3 This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

2. Handling Cookies

2.1 Most browsers allow you to refuse to accept cookies. Blocking all cookies though will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website. To block cookies in your browser, you can do the following:

  1. In Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking Tools > Internet Options > Privacy > Advanced;
  2. In Firefox (version 24) you can block all cookies by clicking Tools > Options > Privacy > 'Use custom settings for history' from the drop-down menu, and unticking 'Accept cookies from sites';
  3. In Chrome (version 29), you can block all cookies by accessing the 'Customize and control' menu, and clicking Settings > Show advanced settings > Content settings, and then selecting 'Block sites from setting any data' under the 'Cookies' heading.

2.2 You can delete cookies already stored on your computer. Deleting cookies though will have a negative impact on the usability of many websites. To delete cookies in your browser, you can do the following:

  1. In Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at );
  2. In Firefox (version 24), you can delete cookies by clicking Tools > Options > Privacy, then selecting 'Use custom settings for history', clicking 'Show Cookies', and then clicking 'Remove All Cookies';
  3. In Chrome (version 29), you can delete all cookies by accessing the 'Customize and control' menu, and clicking Settings > Show advanced settings > Clear browsing data, and then selecting 'Delete cookies and other site and plug-in data' before clicking 'Clear browsing data'.

3. Questions and complaints

31.1 We are very keen to hear from you, including if you have any questions, concerns, comments, requests or complaints regarding this Cookie Policy, our website and/or our use of your personal information. Please contact:

Privacy Officer
Fresh Tracks Canada Inc.
P.O. Box 1024 885 W Georgia St
Vancouver, BC, V6C 3E8

Got Questions? Get in touch


Customized Trips

All our trips can be personalized to match your dates, travel style, and budget.

Canadian Insiders

Advice From Canadians

Make the most of your time in Canada with advice from our local Insiders.


Everything Arranged

Feel in control with all the details of your trip organized and booked for you.

Now’s your last chance to take advantage of our final price freeze of the year. Book one of our qualifying trips before November 20th and get your 2020 trip at 2019 pricing PLUS up to $1,000 per couple in free upgrades or add-on experiences. Whether you choose to enhance your trip with a private photography tour, upgrade to a deluxe view room, or plan a special day-trip - our Canadian Insiders will work with you to co-create your perfect Canadian story.

Give us a call today to take advantage of this special offer and our local Insider knowledge.

Here are just a few ways you can use your travel credits:

Get in touch! This offer only lasts until midnight November 20, 2019.

Interested? Get this offer by contacting us: 1 877 395 5771

Terms and conditions apply, please speak wit our Canadian insiders for more details.