We had the most amazing experience in Churchill
November 6, 2017
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All aspects of the trip were extremely enjoyable. Having the extra day in Winnipeg at the beginning of our trip was very much enjoyed. All tour guides and drivers were top notch! We had the most amazing experience in Churchill - we loved it!
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Teri & Sharon, CA, USA
The experience was absolutely awesome!
October 24, 2017
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The experience was absolutely awesome! We loved the Knight Inlet Lodge, their staff and guides, and of course all the bears. Our guide in Churchill was also excellent. Seeing polar bears, arctic foxes and other arctic wildlife was tremendous. The helicopter tour (and pilot) was also excellent, and we thoroughly enjoyed the dog sledding.
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Mike, MA, USA
The organization and planning for our trip was very good
October 22, 2017
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Our trip was absolutely wonderful. The accommodations were very good. The timing and scheduling was just right for us and our schedule. The walking food tour and the walking history tour of Old Quebec City were especially fun and interesting. Our tour guides were very knowledgeable and made the tours lots of fun. I was very pleased with knowledge ... read more and help we received from the Fresh Tracks staff. The organization and planning for our trip was very good.
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Virginia & Jim, TX, USA
Your team was very personal and professional
October 20, 2017
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Your team was very personal and professional. They are great with attention to detail. We couldn't be happier. We enjoyed all the cities, the beauty of the countryside and the people we interacted with. The people on our trip were fun and interesting. The two food tours we took in Montreal and Quebec City were outstanding. The tour guides were versed ... read more in both food and history.
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Becky & David, MI, USA
We loved the incredible grandeur and beauty of the Rockies
October 19, 2017
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We loved the incredible grandeur and beauty of the Rockies. We were expecting it, yet were still surprised. We wondered if Canadians who live up there ever become immune to the grandeur right outside their doors. The stretch of the Icefields Parkway between Banff and the Ice Field was almost like being on another planet. We are great car-tourists ... read more so this was right up our alley.
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Sue & Pete, GA, USA
Fresh Tracks did a great job and arranged just what we wanted
October 16, 2017
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The train trip was great but we really like the day trips once we got into the national parks. Fresh Tracks did a great job and arranged just what we wanted.
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Bill & Kitty, GA, USA
The trip was educational and entertaining
October 5, 2017
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The trip was educational and entertaining. The level of physical exertion was totally within our capacity. We were an older demographic. The train experience was delightful and enjoyable.
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Bob, Karen & family, VA, USA
It was nice to have all transfers and other arrangements in place
September 17, 2017
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The bicycle tours were fun. The private history tours were special too, as I have never had a private tour like that before. It was nice to have all transfers and other arrangements in place too. There were no problems. Melanie at Fresh Tracks was excellent. She was very pleasant to talk with on the telephone, she called me back just when she said ... read more she would, and she helped me make the necessary choices. She was very responsive and helpful both by telephone and by email.
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Paul, VA, USA
The whole experience was very good
September 13, 2017
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The whole experience was very good, and I put a lot of pressure on Molly, which she handled very politely and well. We thought that the operation of Fresh Tracks was very good.
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Rosaleen & John, Welwyn, UK
The whole trip was very good
September 29, 2017
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The whole trip was very good. Highlights were the Rocky Mountaineer and our stay on Vancouver Island.
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Roger & Lynda, Wales
The Rocky Mountaineer was an amazing experience
September 16, 2017
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It would be hard to pick what we liked the most. The Rocky Mountaineer was an amazing experience but so were Jasper, Lake Louise and Banff. A fabulous trip.
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Jane & Mark, MA, USA
We had a wonderful trip in a lovely part of Canada
September 28, 2017
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We had a wonderful trip in a lovely part of Canada. The itinerary was relaxing and allowed us to experience many areas, yet still left flexibility to personal exploration.
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Barbara & David, AZ, USA
Everything about my trip was perfect
September 25, 2017
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Everything about my trip was perfect. I would not change one thing. Every single person I came in contact with was so professional and consistently on time! There was one "snafu" but Fresh Tracks made sure things were straightened around and didn't miss a beat. I loved the walking/eating tours in both Montreal and Quebec City. I was so glad this ... read more type of adventure was offered and explained to me by Fresh Tracks staff.
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Jane, IN, USA
Our trip was as wonderful as we anticipated
September 25, 2017
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Our trip was as wonderful as we anticipated. We enjoyed the variety of the places we visited and appreciated the kindness of people we met. We were well informed and able to make a few decisions and changes along the way that enhanced our experience. The best parts included: the countryside tour of Quebec with guide; Lunenburg and walking tour; ... read more the B&Bs in New Brunswick; Halifax Gallery of Art and Maude Lewis exhibits; Great George Inn in Charlottetown PEI; Acadian Experience in PEI; peaceful rural drives in PEI; Toronto and Niagara Falls. We enjoyed the Fairmont Hotels in all 3 cities. And, we saw the Grand Prix bike race in Quebec City, and Invictus Games excitement in Toronto, both unanticipated.
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Kathy & Ginger, CO, USA
Our trip seamlessly integrated a large variety of travel experiences in a well thought out package
September 25, 2017
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Our trip seamlessly integrated a large variety of travel experiences in a well thought out package. We enjoyed the urban experience of Vancouver with the very different experiences of Victoria and the Canadian Rockies.
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Carol & Jim, MA, USA
It was an outstanding trip
September 22, 2017
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It was an outstanding trip. Everything that was supposed to happen did happen. We liked the balance between planned activity and free time. Everything you selected or recommended was absolutely first rate.
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Steve & Marilyn, OH, USA
It was comforting to know they were available, if any problems arose
September 19, 2017
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Fresh Tracks Canada listened to us and put together a great package tailored to our specific needs and requests. The trip packet & folder were very helpful and allowed us to concentrate on having fun. We loved the limo services and prearranged tours. It was comforting to know they were available, if any problems arose.
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Barbara & Sarah, CA, USA
We loved the walking tours of both cities
September 19, 2017
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We loved the walking tours of both cities. The guides were excellent and cities were beautiful. Our self-drive tour through villages was filled with friendly and helpful residents. Bonaparte Hotel was great, and its employees were the absolute best. They were always extra helpful and friendly with answering questions and also suggesting how to make ... read more our stay even better.
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Glen & party, CA, USA
Our trip was amazing!
September 5, 2017
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Our trip was amazing!! We would love to visit Canada again someday. The train trip was the best! We were treated like royalty and definitely never went hungry or thirsty! The view from the dome car was spectacular We are so glad we chose the GoldLeaf train package. Everyone from the beginning of planning our trip to finalizing our itinerary was ... read more helpful, answered all our questions quickly, and always encouraging.
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Darlene & Hank, TN, USA
Everything went like clockwork
September 3, 2017
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It was a very satisfying vacation. Everything went like clockwork due, we're sure, to Fresh Tracks organisation of hotels, tours, etc. The high points were undoubtedly the Rocky Mountaineer and Lake Louise. We received exceptionally good service from everyone we dealt with at Fresh Tracks. They were universally friendly, efficient and helpful. We ... read more especially appreciated the upgrades and special touches acknowledging our 50th Wedding Anniversary.
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Margaret & Max, NSW, Australia
The kids had a blast!
August 21, 2017
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The Montreal bike tour was amazing and our tour guide was the best ! The people were friendly , the city was beautiful and the hotel superior. Everything about the Niagara falls tour was wonderful, from the bus driver to the winery, the boat ride and the meal.The kids had a blast!
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Dina, Matthew, Grace & Lisa, NY, USA
The pace of the trip was excellent
August 17, 2017
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The pace of the trip was excellent. We enjoyed the different attractions and planned trips, as well as the "surprises" such as the included meals. The highlight was our trip extension to Quirpon Island in Newfoundland, even though the weather was a bit tricky. The staff at Fresh Tracks were very helpful and quick to respond to inquiries - even though ... read more we booked everything from Australia.
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Margaret & Geoff, NSW, Australia
We were both pleased with all the side trips you had scheduled for us
August 16, 2017
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My favorite part of the trip was seeing so many puffins. My husbands was the Viking Village. We were both pleased with all the side trips you had scheduled for us.
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Lynne & Philip, CA, USA
Superb attention to detail
August 11, 2017
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The trip was outstanding, it was perfect! The Rocky Mountaineer was the highlight (as well as the scenery and the temperature). Fresh Tracks Canada was very Professional. Superb attention to detail. Nothing was coordinated/arranged incorrectly.
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Jim & Suzanne, SC, USA
My camera never stopped clicking
August 2, 2017
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I liked the variety of scenery in British Columbia. The west coast had a particular charm with water, islands, the coastal mountains, and wildlife as the attractions. Traveling through the Coastal Mountains to the Caribou and Rocky Mountains was dramatic and spectacular. The beauty of western Alberta was as dramatic, but I really liked the quaintness ... read more of Jasper. My travels from Banff back to Vancouver was also a revelation. The rivers and the landscapes west of Kamloops were so different than other scenic places on the trip. My camera never stopped clicking.
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Jay, CT, USA
Out trip was fantastic!
July 29, 2017
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Out trip was fantastic! The customer service at hotels, restaurants & on tours was excellent. People are nicer in Canada.
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Kathy & party, ID, USA
The overall experience met or exceeded my expectations
July 26, 2017
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The overall experience met or exceeded my expectations primarily because of how well the documents were in providing the information I needed. The highlights of the trip were the food tours in both Montreal and Quebec City. The overnight train trip was also a highlight since I had never had a sleeper car before. I was so impressed with the kindness ... read more and friendliness of the local people in all 3 cities and the staff at the hotels and on VIA Rail.
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Mary, GA, USA
All arrangements worked out seamlessly and hassle free
July 24, 2017
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Great trip! Enjoyed our trip to the various locations. Lunenberg was simply amazing. The Geal, sailing and whale watching tours were very interesting. All arrangements worked out seamlessly and hassle free. The limo ride from the train station to our hotel was a very nice touch and big surprise. Breakfast at the Queen Ann Inn was fantastic. Accommodation ... read more selection in Halifax and Baddeck was fabulous.
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Nilofer & family, ON, Canada
We thoroughly enjoyed our first trip to Canada
July 22, 2017
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We thoroughly enjoyed our first trip to Canada. We enjoyed Quebec City the most. It was a very unique and interesting city.
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Jackie, Stephen, Vicki & William, GA, USA
The train ride was so much fun
July 22, 2017
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I just can't say enough about how wonderful the trip was. Excellent planning by Fresh Tracks Canada; great customer service from all the representatives on the entire trip; and the train ride was so much fun.
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Richard & Nancy, TX, USA
It was beyond fabulous
July 20, 2017
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It was beyond fabulous. We always enjoy traveling with our 2 kids and their friends, but this was very special. And whether it was specifically intended, or just luck-of-the-draw, we had the Sun Dog and Brewster tour buses to ourselves, which was great to be able to talk and ask questions without disturbing other. And the tour guides were so good ... read more and interesting and knowledgeable. Fresh Tracks Canada couldn't have been kinder or more helpful. I vote 10 out of 5 stars!
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William & family, GA, USA
Absolutely fantastic
July 17, 2017
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Absolutely fantastic. Not having to worry about trip logistics was priceless.
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Richard & Lori, FL, USA
It was the trip of lifetime
July 16, 2017
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It was perfect! Friendly people, wonderful wonderland, excellent, pristine country. We had a great VIA Rail train experience. The tour tour guide from Jasper to Lake Louise was fantastic. Friendly, funny, entertaining, knowledgeable. It was the trip of lifetime.
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Flora, WA, USA
We loved the east coast
July 12, 2017
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We loved the east coast, especially St. John's. It was a fun area. The Ferry Lighthouse picnic was wonderful. We could have used an extra day in this area. We also loved Trinity, the Artisan Inn was wonderful. The Rugged Beauty Boat tour was a highlight of the trip and it was nice to have the time in this area.
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Julie & Gaylord, WI, USA
The Rocky Mountains were spectacular!
July 9, 2017
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We felt welcomed everywhere we went; service was very good and service staff and guides were very patient, helpful and knowledgeable. Everyone displayed a great deal of pride in what they were doing - making our vacation the best ever. The Rocky Mountains were spectacular! Fresh Tracks was very efficient, pleasant and professional. They took as ... read more much time as I needed to review and understand the itinerary.
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Lisa & Jay, TX, USA
Everything was perfect!
July 5, 2017
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Everything was perfect! We loved the combination of the the Rocky Mountaineer with a self drive trip.
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Shirley & Eoin, Christchurch, New Zealand
We loved the chance to see new country at a reasonable pace
July 3, 2017
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We loved the chance to see new country at a reasonable pace. The train is a new experience for those of us who have flown everywhere most of our lives. VIA Rail did a great job, and the Rocky Mountaineer was extraordinary. We enjoyed the relaxed attitude and competence of the folks who put the package together, it was outstanding . They were helpful ... read more with details of the trip and helped with pieces outside the Fresh Tracks part. Always pleasant and ready to assist.
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Fred & Sheila, NC, USA
This was a great way to see Newfoundland
July 3, 2017
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This was a great way to see Newfoundland. Small villages like Trinity and Greenspond were an eyeopener on how things were and are.
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Donald & Nancy, Argyll & Bute, Scotland
The service provided was first class
July 1, 2017
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Seeing all the icebergs and the ice packed sea at Fogo Island was awesome. Everyone we met was very friendly and helpful. They are all very hard working people and some of the nicest people we have met. The staff at Fogo Island Inn were incredible. We had a health issue and the were very accommodating. It was also a thrill to be seated next to David ... read more Letterman and his family at dinner! Overall the service provided was first class. Seeing the various fishing towns was very memorable...like stepping back in time. It was also a thrill to see the puffins, cariboo and moose.
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Glen & Pat, TX, USA
The wildlife and the grandeur of the two national parks were very exciting
June 29, 2017
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Quebec City, which I knew nothing about, was a beautiful surprise and I loved my stay there as well as the quaint hotel I was booked in.
The wildlife and the grandeur of the two national parks were very exciting.
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Ramona, CA, USA
The organization of your company is very impressive
June 26, 2017
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The organization of your company is very impressive, I loved how our documents were presented to us and everything was laid out on a single sheet as well as a detailed itinerary. We loved the beautiful landscape and the adventure on the train. We would have liked to go on the Rocky Mountaineer twice, the train was beautiful.
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Jamie, NC, USA
We loved the fact that we did not have to worry about getting transportation to anyplace
June 20, 2017
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The trip was very interesting, lots of new experiences, unlike any other vacation we have taken. We loved the fact that we did not have to worry about getting transportation to anyplace.
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Becky, NY, USA
I only wished that I could have stayed longer in lovely Canada!
June 20, 2017
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Fresh Tracks provided outstanding customer service and trip implementation! Our trip was awesome! Flawless down to the smallest detail as planned by Fresh Tracks! I wouldn't change a thing. I only wished that I could have stayed longer in lovely Canada!
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Jean & Verna, TX, USA
Fresh Tracks were excellent
May 8, 2017
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Fresh Tracks were excellent. I was very pleased with the detail planning. I was also very impressed with the final documents in an all exclusive pouch, worry free itinerary and arrangements.
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John, NY, USA
Each place was unique and interesting
May 4, 2017
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We enjoyed all of the cities we visited. Each place was unique and interesting. We enjoyed all of the tours and especially appreciated all of the transfer arrangements from one place to another. Thank you to Fresh Tracks, all of the staff that assisted us with our travel plans were terrific.
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Colleen & Mike, WA, USA
The trip was just what we wanted
February 12, 2017
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The trip was just what we wanted. The perfect blend of leisure and activity time, all in a fantastic setting. The dog sledding was a highlight for us. Fresh Tracks were VERY helpful! 24hrs before start of trip we discovered an expired passport. They helped us get it renewed and rebook the entire trip the following week, while minimizing any penalties.
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Bill, CA, USA
The guides were fabulous
November 25, 2016
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The guides were fabulous and the tundra buggy was warm with one seat for each of us. Fabulous dog-sledding experience - I enjoyed the presentation, humor and hospitality. The wine-tasting was cozy and a lovely touch - listening to fascinating stories of life as a fur trapper. The dinners were unexpectedly gourmet.
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Emily, FL, USA
In a word brilliant
November 19, 2016
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Our trip was, in a word brilliant. We think the organization was excellent, and everything ran very smoothly. The guide was great and looked after everyone very efficiently. Indeed, he added to the experience as not only did we see the polar bears it was actually very educational too. Dealing with Fresh Tracks was great. Being in the UK this was ... read more by e-mail. Everything was brilliant and whenever I had a query it was dealt with efficiently and most importantly, very friendly. the whole experience felt very personable, not just a client!
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Dave & Jill, Hertford, UK
The trip was terrific!
November 1, 2016
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Everything was handled very well and trip was terrific! W saw polar bears , had a great adventure.
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Charlie & Carol Ann, MD, USA
There are so many sights to see along the journey
October 29, 2016
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The 13 day journey gave us a spectacular highlight of how beautiful Canada is. The train experience with VIA Rail between Toronto and Jasper was great. The staff was very helpful and knowledgeable. We brought with us quite a few books and expected to read them, but we didn't even start any of them because there is no time to read, there are so many ... read more sights to see along the journey. The two day Rocky Mountaineer journey was great too!
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Edith, Renfrewshire, UK
Our favorite part was the Canadian civility, hospitality, and good nature
October 25, 2016
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Our favorite part was the Canadian civility, hospitality, and good nature. The journey on the Rocky Mountaineer was incredible, with incomparable wilderness, wildlife and nature. We had great food and hotel accommodations throughout. The Fresh Tracks staff were extraordinary in their knowledge, professionalism and customer service.
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Art & Angela, NJ, USA
The Rocky mountaineer was fantastic
October 16, 2016
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The service from Fresh Tracks was excellent. Even when I was on the trip and I needed clarification, it was provided as requested. The Rocky mountaineer was fantastic! My husband and I would come back to do another trip.
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Anne & Jim, NJ, USA
The Fresh Tracks staff were fabulous
October 16, 2016
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The trip was just wonderful and the Fresh Tracks staff were fabulous! We really appreciated that all of the connections, transportation, pick ups went flawlessly. We would not change a thing about our trip.
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Laura & Joseph, TN, USA
I rarely have had such a well organized experience
October 15, 2016
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The Rocky Mountaineer was spectacular. I rarely have had such a well organized experience with such detail and service. The Fairmont accommodations were lovely. It snowed a few days while I was on the trip, so I canceled a tour, but, otherwise everything went smoothly. (The snow was beautiful.) Once I organized myself for the small space, I loved ... read more my room on VIA Rail. Good job, Fresh Tracks!
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Nancy, NV, USA
I loved the organization
October 11, 2016
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I loved the organization of our travel packet and how easily everything fell into place. I could simply look every night to see what we needed and everything was there to find.
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Ginny & Pam, TX, USA
The whole trip was very enjoyable
October 5, 2016
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The whole trip was very enjoyable. The additional tours that were arranged were mostly exceptional. Fresh Tracks were, and continue to be, very helpful. Our experience was excellent.
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Joe & Anne, CO, USA
Fresh Tracks was truly amazing
October 5, 2016
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I was taken care of like royalty. The views were beyond remarkable and awe inspiring. I truly did not have to think of anything because Fresh Tracks did so much preliminary planning. Fresh Tracks was truly amazing. They were knowledgeable, helpful and thought of my specific needs in putting this trip together. Fresh Tracks - as well as Canada, exceeded ... read more all expectations.
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Mariann, OH, USA
It was a fabulous experience from start to finish
September 28, 2016
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It was a fabulous experience from start to finish. There was never a question about our reservations when we turned over our vouchers which was very reassuring. The accommodations were first class and we felt confident each time we checked into a hotel that we would be happy with our room. The activities that were included were very worthwhile and ... read more we enjoyed them.
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Margie & Howard, CA, USA
Absolutely spectacular!
September 22, 2016
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We were fully informed of logistical arrangements throughout. All the drivers and guides were friendly and knowledgeable. As for the scenery - absolutely spectacular!
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Robert & Mette, MD, USA
The trip was fabulous!
September 14, 2016
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The trip was fabulous! We wish we would have had more time! Our experience with Fresh Tracks Canada was excellent - they did a great job.
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Christopher & Marcia, OH, USA
Our off-ship excursions were seamless and exhilarating
August 23, 2016
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The small guest count and amazing on-board staff meant our off-ship excursions were seamless and exhilarating. I highly recommend the kayaking program…imagine paddling around ice bergs!
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Anjuli, BC, CANADA
Our experience with Fresh Tracks was excellent
August 31, 2016
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Our experience with Fresh Tracks was excellent. Our favourite part of the trip was the incredible views, and the Rocky Mountaineer service was impeccable. The hotels were great - even in Kamloops.
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Daniel, UT, USA
One of our best trips ever
August 26, 2016
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Our trip was a delightful and varied experience. From the luxury of Fogo, to the great geology and hiking at Gros Morne. The people we met were just great. There were excellent learning opportunities, including a top notch exhibit at The Rooms in St. Johns on the role of Newfoundland in WW1. One of our best trips ever.
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Linda & Leonard, MI, USA
The scenery was unbelievable
August 26, 2016
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Our East Coast Vacation was amazing! The scenery was unbelievable, and the people were all so friendly and helpful. I wish we would have extended our stay so we could have seen both the Hopewell rocks and more of PEI. (We customized to see the Hopewell Rocks which was great, but missed on seeing any of PEI other than Charlottetown). Fresh Tracks ... read more was very friendly and prompt when I had any questions. We are very satisfied.
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Desiree & Jodine, AB, CANADA
Thanks for arranging everything
July 24, 2016
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All I can say is WOW! Newfoundland was like Maine on steroids. Overall a great itinerary. Thanks for arranging everything, I got to fulfill my lifelong dream of visiting L'Anse-aux-Meadows. Thanks again and cheers.
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Mark & Cindy, NJ, USA
We really enjoyed our trip
July 5, 2016
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We really enjoyed our trip and were pleasantly surprised by all the coordination of experiences.
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Marta & Paul, OH, USA
We will be back and we WILL ask you to plan our trip
June 27, 2016
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The trip was wonderful! Thank you so much for all you did to make it special. The wine and card upon our arrival was so thoughtful and sweet. When we arrived at the Frontenac there was a tray with 5 delightful desserts from the hotel staff and a note wishing me happy birthday. Special touches courtesy of you. We all enjoyed Montreal. It reminded ... read more me of a blend of New York City and San Francisco. The hotel was great! The food was great! We had a delicious Italian dinner the night we arrived. After our bus tour the next day we chose not to take the shuttle back to the hotel and ventured out on our own. We found a pub along the way and enjoyed fish-n-chips and craft beer! That night we were in search of the best poutine Montreal had to offer and found it at the quaint, courtyard Montreal Poutine restaurant. Quebec City – no words. What a beautiful city. We all agreed we could have easily stayed a couple more days. The food, the people, the energy of the city… we absolutely LOVED the walking tour. Our guide was delightful. The boat tour was a bit chilly but we survived. And the hotel. Oh my goodness, there are no words. It was FABULOUS! Several people have asked how we knew where to go. I have given all of them your information. I hope they will call or email when they decide to visit Canada. We will be back and we WILL ask you to plan our trip. Thank you for everything.
”
Betty, TX, USA
Everything was absolutely magnificent and perfect
June 6, 2016
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The trip was absolutely amazing! I did not know that Western Canada was so beautiful and so friendly. We saw so many nice places that we will keep in memories and in pictures. The Rockies, the mountains, the weather, our stay at the hotels, the people, the scenery of the lakes, the boat cruise which was a surprise for us, the excursions, the food ... read more and shops everything was absolutely magnificent and perfect. I would recommend this trip to anyone that we know. Everything was well organized and well planned. The ride on the VIA train was great. The dinner and breakfast were delicious and the view in the dome was amazing. Now all of this is my dreams come true since I was a little girl I dreamed to go on a trip on the VIA. Now, if my health and wealth permitted my plan is to do East Canada. You can be sure that when I am ready for it that I will be contacting you to make this happen. Your choices for everything on this trip were excellent and with no problems. Thank you again for your help and for your expertise in planning our trip. You have made this trip special and very easy for us and we really appreciate it. Again, thank you very much for everything and be sure that we will be in touch again for another adventure in the near future.
”
Rolande & Claudette, ON, CAN
You did an excellent job for us
June 3, 2016
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Jennie and I want to thank you for a wonderful trip. The hotels, the meals, the extra gifts, the train and the rental cars were all excellent. Jennie said it has been her best vacation. You did an excellent job for us including the one question on the Ile D'Orleans about payment for the room which was sorted out straight away. We love the Frontenac ... read more and had the best room we have ever had there in four or five trips. We thought the other hotels were excellent also. So very good choices on your part. The weather was perfect for us. It was a very good trip. Since you did such a good job and since we love Quebec we would like to consider going at the time of winter carnival for a week. We have never seen Quebec in the winter. Thanks again for doing a great job for us.
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Jeffrey & Jennie, SC, USA
We enjoyed all of the tours
June 2, 2016
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The trip was wonderful for the most part. Lots of gorgeous scenery, the Rocky Mountaineer is marvellous (overly generous with the food, but great). We enjoyed all of the tours, even got snowed on in the Jasper Ice Fields and saw lots of wildlife.
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Carole & Sandra, WA, USA
We will definitely use your service again in the future
May 16, 2016
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Thank you for all of your hard work and enthusiasm in the preparation of our wonderful adventure. I just wanted to thank you personally for the great job that you did for us. I was especially impressed, surprised and pleased with the quick response to my phone calls and last minute requests and concerns. No mater whether I contacted you by email ... read more or phone, I always got a quick, friendly and satisfactory response to my concerns. Thank you so very much, we will definitely use your service again in the future and will definitely be recommending you to others. We had lots of fun and smiled and laughed often. Thank you.
”
Quentin & Alicia, CO, USA
Thank you for the amazing train trip across Canada
May 10, 2016
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Thank you for the amazing train trip across Canada. The accommodations were excellent. The service was superb. I got to see big horn sheep, elk, black bear, and a grizzly. Disappointed that I did not see a moose, but maybe next time. I will refer friends to Fresh Tracks Canada vacations.
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Paula & Virginia, GA, USA
You certainly made my life much easier
May 10, 2016
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The trip was wonderful! My favorite things were the train ride and my time in Banff, definitely not long enough. Will certainly look to spend more time there again some day. I have certainly mentioned your company to anyone that asked as you certainly made my life much easier. Thanks again for a great adventure.
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Alycia, IN, USA
Thank you for arranging such a fabulous holiday
April 3, 2016
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Thank you for arranging such a fabulous holiday in Western Canada. All the connections went smoothly, the tours and staff were both knowledgeable and courteous and the accommodation was superb. I have never seen so much snow in my life, we were very excited. I can now understand why Tofino has a special place in your heart. It was beautiful. We ... read more were also fortunate to see so many blossoms and bulbs on the coast. I could go on, but I will just reiterate what a special place Canada is, and not just because it is full of Aussies!
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Margaret & Richard, NSW, Australia
The ladies absolutely raved about the wonderful dog sled ride
February 10, 2016
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The trip was fantastic and that is largely due to huge part you guys played in it. Thank you. The train ride was very fun and the train kept its schedule. We ate well and enjoyed the scenery and our fellow travellers. The cars are well appointed. We're thinking of taking a longer train ride so we can get used to the unique aspects of sleeping ... read more on a moving train. The bus rides from Jasper to Lake Louise and from Lake Louise to Calgary offered wonderful views and were quite comfortable. The hotel room in Jasper was super and very nicely appointed. We saw caribou from the balcony. I cannot say enough good about the Fairmont hotel, the personnel, and the geology. All are wonderful. It's a good thing I didn't splurge and get a better room with a lake view because, had I, we never would have left the room. We'd have just set up chairs at the window and spent the time staring at nature's beauty. The hotel's food is first rate and its accommodations are quite comfortable. The sleigh ride was fun and the ladies absolutely raved about the wonderful dog sled ride. Thank you again for all your help.
”
Lane, Waneta & Sheila, NC, USA
This was a fabulous adventure
September 3, 2015
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I planned this trip as a birthday surprise for my gentleman friend. It was fantastic! Fresh Tracks Canada arrangements were thorough with attention to detail, from picking up our rental car to our last ride back to the airport. The printed materials which were sent to us were very helpful, and also very detailed and complete. Each inn had something ... read more special about it, from the unique to the awesome and stately. They were all wonderful and we enjoyed each and every one, including a tasty breakfast! The innkeepers were welcoming and gracious, and acknowledged that we were Fresh Tracks clients. No matter how early we arrived, our room was ready and we were encouraged to check-in. We enjoyed a wonderful sail in Lunenburg and whale watching in Brier Island! PEI is beautiful and the Cow's Ice Cream - delicious! The Cabot Trail and Cape Breton have great scenery and seascapes. We enjoyed so many things, including Alexander Graham Bell National Historic Site and the Highland Village while we were in Baddeck. There are so many things to do in Halifax that we enjoyed our time there at the beginning and end of the trip. We had great food everywhere we went and some great recommendations from the local folks!
Take your time, stop along the way and enjoy! This is a fabulous adventure!
”
Ginny & Michael, FL, USA
All in all a wonderful trip
August 27, 2015
“
What a great trip we had, loved the train ride, wonderful accommodations and meals, especially enjoyed the hotel in Lake Louise, could have stayed there the entire trip. Other accommodations were good, close in to city center so we could walk to sites and events. Had a wonderful night in Kamloops going to their concert in Friendship Park. Banff ... read more is beautiful and the glacier lakes of Canada are indescribable. Never realized the impact of the mountains, forests, glaciers, national parks and railways have on the economy of Canada. All in all, a wonderful trip. Thank you for your thorough itinerary that made our visit to Canada a wonderful experience.
”
Joanne & Diane, WI, USA
Not a hiccup anywhere in the schedule
August 25, 2015
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Mary and I got home last night from the best vacation we have ever had. Everything was more than our expectations. Not a hiccup anywhere in in the schedule. Even the smoke haze the last two days from the forest fires south of us didn't dampen our spirits. Everything was first class, and we met some wonderful people. Again, thanks for the great itinerary ... read more that you prepared for us. We are happy travelers after this wonderful trip.
”
Ed & Mary, USA
Thank you so much for arranging such an enjoyable and stress-free trip
August 25, 2015
“
We had a wonderful trip. We loved every place we visited. We were particularly impressed with the hotels in Niagara on the Lake and Montreal. Shuttle, train, and city tour arrangements all ran very smoothly. Drivers/tour guides were timely, friendly, and helpful. We consider our find (your service) a gem. We will definitely spread the word and recommend ... read more you to family and friends. Thank you so much for arranging such an enjoyable and stress-free trip.
”
Yvette & Sylvia, TX, USA
All our arrangements went very well
July 26, 2014
“
Yesterday we reached Victoria after a wonderful trip you arranged for us from Toronto to Vancouver. We learned a lot and saw a lot of Canada, as we intended. All our arrangements including Fresh Track's went very well. We hiked in Nova Scotia and Lake Louise and walked a lot in Halifax, Quebec City, Montreal, Toronto, and Vancouver. The weather ... read more was mostly fine, only a few rainy days. The train accommodations were very comfortable. The luxurious Rocky Mountaineer was in a class with South Africa's Blue Train that we rode in 2011. We had lobsters in Nova Scotia and fine meals on the trains and in the hotels. The Royal York and Jasper Park Lodge were excellent, but our rooms at Chateau Lake Louise, Rim Rock, and Pan Pacific had fantastic views and were outstanding.
”
Phil & Mary, AZ, USA
Everything went so smoothly for us
October 2, 2014
“
Both Rex and I want to tell you what a wonderful trip we had in Canada. We were very impressed with everything organised by Fresh Tracks Canada. Everything went so smoothly for us. There were no hiccups and it all ran like clockwork. I can assure you that we are very happy to recommend Fresh Tracks Canada. In fact I have already given your names ... read more and contact details to some friends of ours.Thanks you again for what was an amazing holiday for us.
”
Rex & Wendy, NSW, Australia
You set everything up above my expectations and I thank you
September 19, 2014
“
It was amazing and had a great time. Everything went very well and the hotels were amazing. The people and everything else was fantastic. We took over 3000 pictures and did see many animals. You set everything up above my expectations and I thank you. Maybe considering another vacation to Canada in the future. Thank you for making it a memorable ... read more vacation.
”
Diane, Richard & Kira, PA, USA
We saw spirit bears
October 2, 2014
“
Look what we saw today - spirit bears!
”
Jack, SA, Australia
I always recommend Fresh Tracks to others as you give a fantastic, reliable, exceptional service.
October 2, 2014
“
In a 'nut shell' we had another wonderful ,exciting time in Canada and yes we are planning another trip, probably 2016, for the east coast. Looking for another active and eye popping holiday. So glad we did this active tour and we added extra days, it would have been rushed if we had not. We felt we had enough days to fully experience all that was ... read more on offer. The itinerary and instructions were very exact. So helpful as we referred to it every day. We appreciate the effort that was taken to make our holiday happen. Loved all the activities, the best would be the heli-hike, what an experience! Really enjoyed every one. As the rafting was cancelled, we did the horse trek with the 'cowboy and cook out', it was great fun and we would recommend it. We would recommend the Spirit Bear Lodge. Just what we expected and obviously sighting the bears was the icing on the cake. Experiencing the culture of the Kitasoo was a real bonus. Listening to the Elders, who were also guides and skippers, singing in the main dining room on a stormy day was ever so special. We had a few 'hick ups' and thanks to Sarah they were fixed quickly. Our lake view room at Lake Louise was just breath taking and thanks to all for fixing out that problem with the accommodation. We have so many precious memories of our holiday, too many to mention, and I would like to say a special thank you to you and Sarah for making it all happen. When I have the opportunity to do so, I always recommend Fresh Tracks to others as you give a fantastic, reliable, exceptional service.
”
Steph, SA, Australia
You and your team made everything perfect and we look forward to visiting again soon!
July 28, 2015
“
Fred and I would like to thank you for a wonderful trip to Canada! We are already talking about our next visit and will be in touch after we agree on the destinations. You and your team made everything perfect and we look forward to visiting again soon!
”
Marcia & Fred, DC, USA
It made the trip so much more relaxed - as we knew all of our travel and accommodations had been taken care of
June 24, 2015
“
The trip was great, the printed itinerary was extraordinarily helpful in ensuring we got to the right place at the right time. The wedding anniversary event at the Bonaparte was very nice and the meal and service were terrific. Thanks! Thanks again for putting all of this together. It made the trip so much more relaxed - as we knew all of our ... read more travel and accommodations had been taken care of. I'm not sure we will be taking the Western Rockies next year - I may have had all the railway sleeping car I need for a while - but, if so, we will most certainly call upon your services and recommend you to friends and associates who are considering rail travel expeditions in Canada.
”
Doug & Carolyn, VA, USA
Thanks for all your hard work and attention to detail
September 15, 2014
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You did a wonderful job with the arrangements. All the connections came off like clockwork and we were exceptionally well treated every step of the way, beginning with the Fairmont management sending over a bottle of champagne (to accompany Patsy's two delicious bottles of ice wine - no, we didn't try to drink it all the first night!) and the motel ... read more management at Kamloops putting a big bar of chocolate on the bed so we'd find it when we checked in there. Thanks for all your hard work and attention to detail. We thank you, once again, for all you did to make the trip a memorable one for us.
”
Edna & Thomas, IL, USA
Thank you very much for the way every part of our trip was organized
July 16, 2015
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We enjoyed our trip enormously, thank you very much for the way every part of our trip was organized. Hotels, transfers, tours were all wonderful. I particular loved the hotels in Montreal and Quebec. I have told friends about how we were more than satisfied with Fresh Tracks Canada.
”
Sue & Reg, NSW, Australia
We thank you again and we would definitely recommend Fresh Tracks Canada to everyone!
June 18, 2015
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We enjoyed our trip very much. Everything ran very smoothly. We especially liked our hotel in Montreal, It was a boutique hotel with 30 rooms in a good location. We would stay there again. The city tour was very good and we had some good meals. We did have some rain to deal with but not a lot. We want to especially thank you for our surprise ... read more on arrival of a bottle of wine and a lovely cheese tray for each couple! When we arrived in Quebec City we loved it immediately. Again the location was great. The hotel had a very good restaurant which we enjoyed on our last night. We also enjoyed the City Tour and our Sightseeing Cruise. It was a nice warm day and we all ended up with a little sunburn from the cruise. We thank you again and we would definitely recommend Fresh Tracks Canada to everyone!
”
Fran, Alan, Rosa & Peter, FL, USA
It was truly a spectacular trip
June 4, 2015
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It was truly a spectacular trip. The service on the Rocky Mountaineer was some of the best that we have ever seen. This company has incredible process and systems which allow the staff to really focus on their guests. All of the hotels were perfect. Limos at both ends were top shelf. We all agreed that this was just an exceptional journey. Thank ... read more you for all of your efforts. This trip was definitely beyond any of our expectations!
”
Vicki & Paul, FL, USA
The itinerary you devised was spot-on for our needs
June 4, 2015
“
We had a fantastic time and greatly appreciate the assistance you provided. The itinerary you devised was spot-on for our needs. I also need to thank you again for facilitating all the changes we had to make when we changed from February to April. The locations of the hotels you booked for us in the various cities was absolutely perfect and they ... read more were very comfortable and generally the rooms were on the large side, which was great. We have mentioned Fresh Tracks to a number of friends and we frequently mentioned your company whilst we were travelling and we're happy to recommend your services to anyone who intends visiting Canada. You never know, we may be in contact in the future to do something a bit different in Canada! Once again thanks for all your help!
”
Laurie & Trish, SA, Australia
Thanks again for making our holiday so special and enjoyable
June 4, 2015
“
We returned home this morning after the most amazing holiday. Thanks again for making our holiday so special and enjoyable we have so many photos and memories to last a lifetime. Take good care and if we know anyone who is planning a trip to Canada we will certainly pass on your details.
”
Frank & Bev, NSW, Australia
You have provided us with memories that will last our lifetime
July 3, 2015
“
We have had a most memorable celebration of our 60th anniversary, and certainly much of the credit goes to you. Janet was unaware of my plans after we left Spokane. The staff at the hotel was well aware of the significance of our stay, an indication of your thoughtfulness. The concierge made arrangements for us to be picked up early in the morning ... read more of June 26th so I did not have to tell the driver where to take us. Janet was thrilled when she saw the bright orange brick Rocky Mountaineer building. As we entered the building, and heard the pianist playing on the grand piano, with the sound reverberating throughout, and experienced the warm greeting of those meeting us. I knew we were in for something very special. When we gave our names to the person registering us, she greeted us with "Happy Anniversary!" During registration, a senior member of staff came to greet us, and asked us if we would like to blow the horn before departure. We were then escorted outside the building where we jointly practiced the foot pedal procedure on how to blow the portable horn. At exactly 7:20, the senior member in charge of registration and boarding asked all 600+ guests to come forward and with microphone in hand announced that it was our 60th anniversary and that we would blow the horn to signify that it was time to board the train….quite an honor. The entire trip on the train was glorious! The scenery was spectacular, the food excellent, and the staff well trained and friendly. You can be assured that we will recommend Fresh Tracks to any and all that wish to enjoy some of the world's most magnificent scenery. The lodges were very nice. I am wondering if you pulled some strings with the hotel in Banff, even though I made those reservations on my own, it surprised me we received such exceptional treatment. Our room on the Gold Level 5th floor, had the best view of the Bow river, the falls and valley of any room on that floor. And the bottle of champagne and chocolate strawberries were in our room on arrival. Several special desserts were prepared in our honor during our 4 day stay. You have provided us with memories that will last our lifetime. I am a big fan of Fresh Tracks and we will likely be in touch with you for a Trans Canadian trip someday. Thank you for your special interest and exceptional service. ”
Jerry & Janet, CA, USA
Thank you for organizing our perfect holiday
June 11, 2015
“
We are, somewhat sadly, home again but with an extensive library of very fond memories of an absolutely fantastic holiday. The scenery in Canada was, without exception, stunning in very place that we visited. Whistler and Anchorage and the cruise back to Vancouver were just awesome. Lake Louise was still frozen and presented us with a spectacle ... read more that we had never seen or ever thought we would see. Scenery aside, the arrangements that you put in place for us worked perfectly and to the minute. This added a degree of polish and comfort to our itinerary that enabled us to completely relax with confidence that our transport, transfers and accommodation were all in place. We are very deeply indebted to you for the work that you put in and for your contribution to making the experience our holiday of a lifetime. The hotels also provided first class service and facilities. We have been thinking ahead and we are very keen to return to Canada, but this time to the eastern seaboard. If we do decide on a holiday, we would without hesitation contact Fresh Tracks to do all our bookings. The service that you offered was faultless and we have strongly commended Fresh Tracks to all the people we have met in all our recent travels.
”
Graeme & Rhonda, WA, Australia
Thank you so much for making this trip one I'll remember for the rest of my life
May 25, 2015
“
The trip was fantastic. I was so impressed with how organized everything was and how smoothly it ran. The guides were so knowledgable and helpful. The hotels were first rate and the staff was very pleasant. We had one issue at Hotel Lake Louise. They put my sister-in-law and I in a room with one bed rather than two beds. A hotel staff tried ... read more very hard to find us a room with 2 beds but none were available. They sent a bottle of wine to our room and paid for breakfast the next day. Their efforts were appreciated. All in all the trip was above our expectations. I will definitely recommend Fresh Tracks to anyone wanting to take a trip to Canada. I hope to return to Canada in the near future to see more of this beautiful country. Thank you so much for making this trip one I'll remember for the rest of my life.
”
Pat & Joanne, AZ, USA
I was already planning our next trip in my mind before we left Banff
September 25, 2014
“
Our vacation was absolutely amazing and seamless as you had told me it would be. Every connection was done exceptionally well. It relieved any potential stress. Your company seems well respected as our vouchers or confirmations were never questioned. We especially appreciated our Banff tour guides, but all were great. I want to come back soon. I ... read more hope we can. It was like two different vacations with the coastal places and then the mountainous ones. I am so grateful we added extra days. Each place seemed like a wondrous event in itself, but then we were at another that was even better it seemed, time after time. I'm glad you mentioned Victoria. It was one of my favorite places. It's difficult to pick another favorite place. Jasper, Lake Louise and Banff are all so amazingly beautiful but yet so unique in their own character. We wished we had more time in Vancouver. The food was amazing everywhere! We even found a farm to table gourmet restaurant in Kamloops. The people were fantastic! Everyone was calm yet exceptionally attentive and we never heard a tense interaction on the trip. I was already planning our next trip in my mind before we left Banff. Thank you for all your planning for a dream trip!
”
Janenne & Chris, IA, USA
Letting you take care of everything, made our planning experience so relaxed and stress free
July 19, 2015
“
We had a wonderful trip. We thought it was going to be the one and only time we ever went to Canada, but now we're not so sure. Your arrangements were wonderful. Pickup at the airport and train stations were in wonderful cars, with pleasant and knowledgeable drivers. The hotels could not have been nicer. While the hotel in Montreal did not include ... read more breakfast, we were able to start our days at a nearby Starbucks to get us going. In Quebec, we loved being in the lower town. The room was so spacious, with free wifi, and a large bathroom as well. The staff recommended the wonderful restaurant, St. Amour, for our anniversary dinner, and it was the most fabulous dinner I've ever had. The service was impeccable, and the food amazing. The tours we took were fantastic. I wish we had scheduled to do the countryside tour, but that may be a reason to go back again! (wink, wink!) Using Fresh Tracks was a wonderful expeience. Letting you take care of everything, made our planning experience so relaxed and stress free. Thank you so much. We definitely would recommend you to anyone considering going to Canada, and I expect you will hear from us again one of these days.
”
Helen & James, VA, USA
The arrangement were flawless on your part
June 16, 2015
“
The trip was great, the arrangement were flawless on your part. The only negative things were that the Rocky Mountaineer misplaced one of our suitcases when we arrived in Whistler and United Airlines caused a major problem on our return flight. The Mountaineer folk found the missing luggage in a few hours and returned it. The United matter is under ... read more "discussion", but had nothing to do with the service you provided.
We will continue to recommend your firm to our friends. Your service is excellent.
”
Robert & Karen, TX, USA
A big thank you for organizing a wonderful trip
June 16, 2015
“
Thank you for the welcome home and for organizing a trip for us which consistently exceeded our expectations. The extra cost of upgrading to business class for the rail journeys was very worthwhile. The seating, service and the meals were all excellent and the use of the business class lounges at the various stations was a real and unexpected bonus. ... read more We were impressed by all the hotels and particularly enjoyed the ambiance and the wonderful, complimentary breakfasts; as Comfort level hotels they certainly surpassed our expectations. The transfers were, without exception, excellent. The drivers were punctual, courteous and knowledgeable and the vehicles luxurious, we felt very special. We enjoyed the various tours which had been arranged for us and did not encounter any difficulties. Once again, a big thank you for organizing a wonderful trip.
”
Audrey & Dave, AU, NZ
All in all you did a wonderful job
October 10, 2014
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We all had a great time. We were so impressed with your pick-ups and deliveries. They were always there and always on time. We only had to call once and that was because the poor guy was at the wrong hotel. Everyone we met was friendly and helpful. I have been telling everyone how easy it was. All of the hotels were excellent. We all liked the ... read more Niagara one the best. That was such a cute place. The other hotels were equally nice, but not as quaint. All in all you did a wonderful job. You should be proud of yourselves.
”
Dolores, Doris, Lisa & Marsha, CA, USA
The scenic views were nearly sensory overload
June 6, 2015
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First let say that you were a great help in preparing for our trip. The scenic views were nearly sensory overload. The Athabasca falls was beautiful. For us the highlight of the tour was being able to walk on the Athabasca glacier and to drink the water from a melting glacier. These were once in a life time, bucket list events.
We had a great time ... read more in Canada and everyone we meet was helpful and attentive to our needs.
”
Gary & Colleen, MO, USA
The whole experience was AMAZING!
June 3, 2015
“
Thank you. It's a job well executed on your part.
The whole experience was AMAZING! I will highly recommend it to friends ....
”
Rosalinda & Helen, CA, USA
Canada is absolutely breathtaking
May 25, 2015
“
Thank you all so much for the fabulous vacation. Canada is absolutely breathtaking. The trip through the mountains was one photo opportunity after another. The excursions were informative and full of beautiful scenery. We had a wonderful time.
”
Gina & Patty, NV, USA
Hope to book with you again in the future
May 19, 2015
“
Our trip was FABULOUS.The hotels were beautiful, and as for the tours and the train....that was sensational! The Banff Gondola was wonderful and we added the Glacier Skywalk as well. The tour guides were all very knowledgeable and considerate of the ages of my group participants and took very good care of all. We had a wonderful time. The train ... read more portion was lovely and the scenery was GORGEOUS snowcapped mountains and frozen lakes as far as your eyes could see. Lake Louise looked very different from the last time I saw it as it was turquoise in color, and this time it was snow covered and beautiful sunshine. We were also very fortunate to see many bears, deers, big horned sheep, etc. When we continued on with our cruise, we did dogsledding, whale watching and much much more.
Thanks for everything. Hope to book with you again in the future.
”
Connie, FL, USA
Everything went so smoothly from start to finish!
May 11, 2015
“
Wow! We had an amazing trip! Everything went so smoothly from start to finish! The train trip was excellent, the cabins for 1 were just perfect. The only slight hiccup was that our three cabins were in different carriages! The train staff managed to move Mum and Dad so that their cabins were in the same carriage which helped. The breakfast and lunch ... read more on the train were first class! The hotel in Jasper was perfect. Mum and Dad's room was delightful and it had a balcony! The basket of treats and goodies waiting for them in the room was such a special touch, thank you so very much for that thoughtfulness. The road trip from Jasper to Banff was spectacular. The guide could not have been more pleasant and interesting. The Ice walk was thrilling and Lake Louise beautiful, if cold! We even saw a bear on our journey! Our two room suite at the hotel in Banff was just right. Thank you for suggesting that. I spent a very happy hour at the "cave" hot springs! We enjoyed the tour of Banff (with hot chocolate and cookies!) and the Gondola ride, despite the weather (snow and hail so very limited view). At 12:30pm, right on time a car arrived to take us to Calgary to catch our flight home. We spent that morning shopping in Banff (the Roam bus stop was right outside the hotel, perfect!)
All in all a fantastic trip. Amazing scenery and perfectly planned for us! Thank you!
”
Caroline, WA, USA
No other travellers we met had such a rich and thoughtful itinerary
August 28, 2014
“
Thank you, thank you - what a vacation! Canada is as dramatically beautiful as we had hoped but all the local detail work you put in really made it extra special. Living in the UK, we could never in a million years have sorted out the quality of hotels you put together let alone getting the rooms with the best views, great personal guides, the kayaks ... read more and our favourite the tickets for travelling by float plane. You must recommend the heli-hiking - the guide and the company you put us with made it a very special day. In the three weeks we were there, no other travellers we met had such a rich and thoughtful itinerary – they were all as impressed as we were with what you, as local travel specialists, had put together for us. Like it said on your website – every detail, every amazing day! So many, many thanks to you all especially Eva, Katherine and Louise for putting together such a perfect Canada experience.
”
David & Jennifer, Buckland, UK
Fiona made it all fit!
August 1, 2014
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From the very first phone call, Fiona was remarkable at finding out what I wanted to do, even though I didn't know what there was to do, and then guiding me to a number of sites to view the elements of travel that she was suggesting. Professional, sweet, personable, funny, caring and helpful are just a few of the many adjectives I use when thinking ... read more of her. She worked within my budget, even when what I wanted to do was not within my budget, or my time frame. She made it all fit! Then I had the pleasure of working with Sarah who glued all the parts together. There was never even one moment where I was waiting for someone to get me from point A to point B. Every tour person, every bus driver, every hotel and train accommodation was exactly as she said it would be. Every tour and hotel person was knowledgeable, personable and helpful. Our tours were comprehensive and exciting. Our guides gave us plenty of time at each venue and suggested restaurants and activities that they thought we would enjoy. I could go on and on about these two awesome women. I will add that everyone else in your office that I spoke with was just as friendly and helpful. Fiona and Sarah are the best, and I don't say that lightly. I am a travel agent, myself, and if I had an office in Canada I would try to steal them away from you!
”
Maxine, Jeff, Carolyn & Steven, FL, USA
You made it easy and painless
July 25, 2014
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Molly and I had a wonderful time but more important than that, it was EXACTLY what we needed. You expertly saw to the details that left me looking capable and in control. You suggested amazing and fun options that would or could and did appeal to the both of us. You made it easy and painless, leaving us to live in the moment and enjoy each and every ... read more one of those moments. Then, to take it a step further, you showed us great kindness by treating us to a beautiful dinner. Molly thoroughly enjoyed being an adult and ordering a cheese plate for dessert, while I had my very first soufflé and fell instantly and deeply in love. A beautiful space, delicious food, friendly staff and an unexpected showing of generosity. Again, thank you. There were only a couple hiccups, Molly LOVED having people with signs waiting for us at every step, even though the names changed with every place. And we did not get to see the Bay of Fundy. That has long been a wish of mine. An item on my bucket list, let's say. Six weeks or so prior when we received the e-mailed itinerary I read through it and all was correct. One month prior when the hard copies arrived, I failed to notice that a different tour was listed for Halifax. I didn't notice the discrepancy until right before we were to be picked up. Instead of the tides of Fundy, the tour was "Once Upon a Tide" with no Bay of Fundy and instead 2 plus hours of hiking and 3 hours of kayaking. I was horrified, intimidated and afraid of making a fool of myself by not being able to keep up with the 21-yr-old guide and the other 8 tour mates all of which were easily 30 years younger than me. Decades-old insecurities cropped up and I just had to try and laugh it off by telling everyone that I was the Senior Citizen of the Group and that my job was to make everyone else look good. But I didn't need to worry quite so much. Gillian (or perhaps Jillian) our tour-guide was a sweetheart, I huffed and slipped my way through the rocky beach part of the hike, did fine on the rest though occasionally pretending to be slower due to my need to take pictures, and if I can be so bold, Molly and I kicked butt kayaking! The tour turned out to be a real highlight that we both loved, but possibly Molly's favorite of the whole trip. Such gorgeous sights plus we needed to step up the activity level after spending so much (enjoyable) time on the train from Quebec City. So thank you Fresh Tracks Canada for an unexpected pleasure! How did you know? As for the Bay of Fundy, I will have a do-over someday. Surprising to me, but Halifax was Molly's favorite of the three cities and we would both like to return someday, and visit more of the Maritime Provinces as well. I got to revisit Quebec and see things I could not 20+ years ago, Molly was delighted with the Frenchness of it all, we got to pretend we understood what people were saying to us, my favorite of the hotels was the Bonaparte, the food tour was both filling and fulfilling, we saw museums, art, whales and fireworks (boomlights in our family), we rode paddle boats, big boats, kayaks, trains, horse-drawn carriages, cable cars, funiculars, subways, buses, taxis and limos, did ghost tours, got henna tattoos, ate ate and ate yet again, had high tea, picnicked, shopped shopped and shopped some more, took a million pictures (me), sketched a few pictures (Molly), talked and shared with strangers and didn't feel strange at all while doing it. We joined a local festival, tried new food (both gourmet and junk) and drink, discovered new music, enjoyed being pampered and spoiled, did NOT check e-mail or phone messages, did NOT watch news or think of work or bills. Molly's favorites included things from a young teen perspective: the smallness of everything on the train (though I was the only one brave enough to take a moving shower), the Chateau's big white fluffy robes, ordering in room service not once but twice at the Lord Nelson, sleeping in the airport, the irony behind my 'temporary' tattoo being the symbol for 'eternity', being mistaken as a real live Canadian, etc, etc. All those words, all I had to say was it was lovely!
”
Laura & Molly, MN, USA
I would never use anyone else for Canada
July 23, 2014
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The trip was beyond perfect. Watching Chris see it for the first time was great fun. I must truly rave about LHotel in Montreal. Great art and atmosphere, spacious lovely rooms, and a free morning buffet that was truly first class in a very open bright room. I am so in love with Quebec City, I know I will be going back. We added the country tour ... read more and it is well worth the price and one of our favorite events. Thank you for making this trip so easy. It is nice to know while traveling that there is always someone you can call. This is my second time with Fresh Tracks Canada, I would never use anyone else, and have recommended you to others.
”
Gloria & Christine, LA, USA
It could not have been more perfect or beautiful
July 23, 2014
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My clients are not very computer savvy so I am sending the comments about their rail travel with Fresh Tracks Canada for them. They cannot say enough wonderful things about the train, service, activities and promptness of all activities and personnel that were taking care of them. From what they told me, it could not have been more perfect or beautiful. ... read more They very highly recommend Fresh Tracks Canada and all that is offered.
”
Bev at Bev's World of Travel, OH, USA
We will surely brag about our trip to anyone who will listen
July 20, 2014
“
The trip you helped us plan was delightful. Thank you so much for the meticulous planning of our itinerary. Each step had been thought through with appropriate support. It was almost magical to see each day reveal itself exactly as described in the itinerary, even to the amount of driving time between stops. We loved Quebec in every way, including ... read more the wonderful Hotel 71. The train ride was great fun, then we discovered each day another facet of Atlantic Canada. You were right in predicting that we would love the people in that part of your beautiful country. They were friendly and helpful and seemed personally pleased to know that we were enjoying our holiday. Driving around Nova Scotia and Prince Edward's Island was easy (thanks for the maps, by the way) and we got to see spectacular coastal areas as well as charming country villages. We had great accommodations everywhere, with the possible exception of the Auberge Doucet in Cheticamp. This inn was not of the same quality as the others where we stayed, but it was not horrible, and we would not have wanted to miss this part of Cape Breton. You can tell that we had a great time, ate lots of delicious seafood, practiced our French, and learned so much. If there is one thing I would suggest for improvement it would be to ensure each accommodation has the ability to assist with luggage. Only Hotel 71 and The Great George had elevators, and in nearly every other place we had to struggle our bags up several flights of stairs to reach our rooms. For two seniors one of whom is a bit infirm, this was work. The very kind limousine driver in Halifax who delivered us from the train station insisted on helping there. Just a suggestion... So again, many, many thanks. We will surely brag about our trip to anyone who will listen, and we'll recommend your services to all.
”
Anne & Michael, FL, USA
Thank you for making our Canadian getaway experience a memorable one
July 17, 2014
“
We had a wonderful time! Canada is so diverse that it felt as if we had visited several countries rather than one. We especially loved Quebec City and had our anniversary dinner at the most romantic restaurant we've ever been to (Saint Amour). Thank you for making our Canadian getaway experience a memorable one. We will definitely do it again soon!
”
Annabelle & Carlos, NJ, USA
Everything was so nicely planned that it was completely stress free
October 18, 2014
“
We had a magnificent time. Everything was so nicely planned that it was completely stress free and we were able to focus on enjoying the scenery and the food. I can't say enough about how enjoyable the meals were. The food tour was particularly interesting. Canada is beautiful. Thank you so much for helping make this trip the trip of a lifetime! ... read more
”
Patricia & Christine, NE, USA
Thank you again for all your help and for making our trip so special!
July 14, 2014
“
We had a fantastic trip! We loved all 3 cities and all the tours were terrific. Everything went very smoothly, thank you so much! Everyone was extremely friendly and the food was great. We ate at the Auberge Bonaparte and had the 6 course tasting menu which was great. Other highlights for food were Matto & Bistro du Cap in Quebec City and Bicycle ... read more Thief and McKelvie's in Halifax. We also went to a lot of galleries and it was fun for me to see what artists are doing in other parts of the world. All of the hotels were great too – very comfortable beds and pillows, clean, lovely atmosphere, friendly and helpful staff. We did a lot of walking and Mike did extremely well. We both came home feeling very healthy. Thank you again for all your help and for making our trip so special!
”
Marjorie & Mike, MN, USA
Trip of a lifetime
July 13, 2014
“
That was a trip of a life time. Thanks so much!
”
Clifford & Ofelia, GA, USA
An experience not to be missed
July 7, 2014
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On a scale of 1 to 10, I give our trip a 12 plus! It's an experience not to be missed. We didn't have one 'glitch', service was more then what we could have asked for and accommodations were perfect. You did a fantastic job and should be commended.
”
Patricia & Kim, CA, USA
All in all, a very pleasant experience
July 1, 2014
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We really enjoyed our trip that you coordinated. All went very smoothly; no hitches; no missed connections, nice tours, nice hotels. I would even like to give you credit for the unusually warm weather, but that may be going a bit far. I particularly appreciate your patience on the phone with my numerous questions and your putting up with my yankee ... read more sense of humor. All in all, a very pleasant experience. Thank you.
”
Arnold & Virginia, TX, USA
Just what we wanted
June 21, 2014
“
Our trip was great, everything worked perfectly. Pick ups, vouchers, hotels, transports, etc. The room at Lake Louise was absolutely perfect, just what we wanted! Thank you again for putting our trip together as we wanted. We only wished we had another week to explore the Canadian Rockies.
”
Leslie & John, VA, USA
THANK YOU for all your help and making our vacation one I will always remember
June 21, 2014
“
We had a GREAT trip. I really could not pick which area I liked the best - they were all so different, yet equally beautiful in their own ways. Vancouver had so many things to do and see, the Hop-on Hop- off Trolley worked great. Enjoyed Stanley Park, Chinatown, Gastown and the Bay cruise was beautiful (food was excellent). The Sutton Place - WOW ... read more - what's not to like. The Rocky Mountaineer was exceptional: Silverleaf service worked great for us as we liked the flexibility to get up and down when we wanted; service was excellent (Blaine and Bernardo were a hoot!); could not ask for better food. Jasper was fun and we liked that our hotel (the Sawridge) was close enough to walk to town. Lake Louise had absolutely breathtaking views. The Fairmont was very classic and beautiful - although a little to stiff for my taste, it was VERY nice. Banff was better as we liked the Rimrock very much (rooms were larger, less formal). Loved the tours - so glad we were on the smaller vehicles and groups, it allowed us to spend more time at stops, had a picnic by the river and enjoy our drivers more. The only driver that was a little disappointing was a man in Jasper - he was from France and the sound system was bad so was very hard to understand at times. All the pick-ups were good and mostly on time (except for Jasper which was 30 min late). The boat ride to Maligne Lake, the all-terrain vehicle to the glacier and the gondola in Banff were all added highlights to an already beautiful experience. I have already recommended Fresh Tracks and this trip to several people and would not hesitate to use your expertise or company again. THANK YOU for all your help and making our vacation one I will always remember.
”
Valerie, William, Michael & Audrey, CA, USA
Thanks again for a job well done and we would certainly recommend Fresh Tracks
June 11, 2014
“
Thank you for the special treat at the Halliburton. It was perfect timing... the bubbly and cheese tray were great and were a fitting start to our evening of dinner at the Press Gang in Halifax. Neat restaurant and great food. We thoroughly enjoyed all of your inn pics and especially the Seawind Landing in Charlos Cove. Surprised by their gourmet ... read more breakfast and dinner at such a remote outpost. What a BEAUTIFUL location. By the way, David said that the "pre-reservations for dinner" are no longer necessary. Plus the Cabot Trail is SPECTACULAR... what else can I say. Really appreciated your responsiveness on our initial leg disaster. Thanks for being there and the impressive service. Our bags finally caught up to us at the Pownal in Charlottetown, PEI on the third day. Not many wanted to sit close to us, even though the hotel provided toiletries... LOL. The airline experience is another story. WOW, what a debacle. Thanks again for a job well done and we would certainly recommend Fresh Tracks.
”
Bruce & Valerie, IL, USA
Thank God we found Fresh Tracks
June 1, 2014
“
Everything is great... in fact it's perfect. The trip, the views, the weather. We are in Jasper now. Thank you sooooo much for everything. You and Eva have been very helpful. Our honeymoon is absolutely amazing and more than we expected. Putting this all together in such a short notice is heaven sent for us. There's not a single hitch in anything... ... read more everything is perfect and we are enjoying every minute of it. A very memorable honeymoon vacation. Thank God we found Fresh Tracks.
”
Alfredo & Mariezel, IL, USA
It was our trip of a lifetime
May 13, 2014
“
The trip across Canada was amazing. It was our trip of a lifetime. Everything was so well planned by you and your company. There were a few things that went wrong but those things were the airlines fault. Also I wanted to mention another incident that I caused which had me in a panic. We boarded a Sundog Tour bus in Jasper to the Icefield Parkway ... read more tour to Banff. We stopped at Lake Louise, The Fairmont Chateau. We looked through the Chateau and the shops and looked at Lake Louise, then we went on the Banff. When I reached in for my wallet to give the tour guide, Grauden Pike a tip, I did not have my wallet. I had left it in the restroom at the Chateau. Grauden said that he was going back by the Chateau the next day and he would look for it. I called the Chateau and they referred me to the housekeeping lost and found, which they said no one had turned a wallet in. I feared the worst, thinking about all the money, credit cards and drivers license that were all gone. Grauden Pike called the next day and he had asked the front desk at the Chateau and someone had turned it in to the front desk and they had put it in the safe. I instructed them to give it to Grauden because he said there was another tour guide coming back into Banff and he would leave it at the bus station in Banff. We went to the bus station in Banff and picked up the wallet and everything was in the wallet. Not anything was missing. So many wonderful, honest people were looking out for a stranger. I can't thank them enough. I wish you could contact Sundog Tours on my behalf and tell them how Grauden Pike helped a stranger out. He deserves some recognition for going beyond the call of duty to help a customer out.
”
Mary & Lisa, TX, USA
The afternoon helicopter flight was worth a trip to Canada alone!
April 12, 2014
“
From the very first contact with Fresh Tracks Canada, until the final day of our Canadian holiday we were totally inspired with the service, the trip and all of the many details of our special days. Thank you. The detailed information we received answered all our questions. We arrived in Banff to beautiful clear weather - blue skies and clean, crisp ... read more temps. The Fairmont Hotel was a delight to stay in with our room at the "top" overlooking a view of the courtyard with a background of snow-covered mountains beyond. On the first three hour tour we were lucky to see about 20 heads of mountain goats surrounding our bus within a few feet of us... just friendly as they could be. The afternoon helicopter flight was worth a trip to Canada alone! Beautiful clear weather. Words could not describe the feeling we got flying over the Three Sisters mountain. Absolutely incredible. Another day and yet more breathtaking scenery along the Ice Road to Jasper. I'm now out of words to describe. Thank you again for our wonderful Canada adventure.
”
Phil & Tip, CA, USA
A lovely trip filled with wonderful memories
September 30, 2013
“
What a wonderful 40th anniversary trip we had - it was YOUR work and help and knowledge that made it happen. Essentially I just sent the money and showed up on time! ;-) Thank you for your little 'extras' that put a smile on our faces - the hotels acknowledged our 40th with a few special goodies. When reflecting on the trip my husband's favorite ... read more part was the food-walking tour in Montreal! A BIG thank you for that gift! He kept asking me (while on the tour) 'Did you know it was going to be like this?' Obviously he had something else in mind and so this was new, fun, and tasty to boot! He had a smile on the entire afternoon, especially after the Montreal Bagel shop stop... he'd heard about them, but hadn't found them until then! On our train ride to Baie Saint Paul we were seated with a delightful French couple who chatted the entire time. The scenery and food were excellent, but our conversation and bonding with this couple just made the morning perfect. On the return trip they discovered we weren't seated at the same table and marched to the attendant to have it changed so that we could sit together again, 'so you won't be lonely'... how much more delightful was the day with their company. We've emailed since actually. And I came home with stories, history, recipes, and ideas on things to buy (which we found and did purchase) that were uniquely Quebec (food items)... the day just seemed to fly by with their company and kindness. A delightful journey filled with great memories. The entire vacation was fabulous. The views, the people, the locations of the hotels in Montreal and Quebec were outstanding. We'd never have thought to stay there ourselves. They were so convenient with such nice accommodations and the areas were well worth exploring. Simply a lovely trip filled with wonderful memories. Thank you for all you did to make it happen so smoothly.
”
Kathy & Jim, NM, USA
Fresh Tracks travel agents really deliver
September 30, 2013
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Just opened (received it 2 days ago) my packet of vouchers and such. What a wonderful packet - so organized, with maps and all sorts of extra and helpful information. Such a fantastic company to do business with. Fresh Tracks travel agents really deliver - knowledgable and helpful and friendly - something that is certainly lacking when planning a ... read more trip on your own through the internet! My husband and I are both extremely excited about starting our adventure, knowing that all the details we find tedious have been taken care of with the utmost care. (And have been organized so well that we know exactly what to expect when, when to tip, when to leave the hotel, when to call the tour companies, etc.) Thank you again for all your help and suggestions and timely response to all my inquiries. We are looking forward to every aspect of the trip - high on the list is our tasting-tour in Quebec.
”
Kathy & Jim, NM, USA
Really impressed with the quality of service and meals
September 30, 2013
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My clients had such a wonderful time and they were really impressed with the quality of service and meals. Everything flowed so smooth; not one glich, thank you so much.
”
Marsha & Donald, AZ, USA
Our trip last week went off without a hitch
September 23, 2013
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With all our questions and endlessly 'bugging' you for answers, our trip last week went off without a hitch. Everyone enjoyed the trip. We especially appreciate the upgrade at Hotel 71 when we were unable to get two beds in a room. Just wanted to convey our thanks and best wishes.
”
Glenda, Connelly, Marilyn, Elizabeth, Denise, Carolyn, Jeanne & Joy, TN, USA
More than we could have hoped for
September 16, 2013
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Thank you for making our vacation one we will not forget in a very long time. It was truly amazing. Your professional and friendly help in putting together such a perfect package is very much appreciated. We will remember to recommend you to our friends and acquaintances who may be considering travelling to beautiful Canada. Between my daughter and ... read more me, we took over 3,000 photos - this says it all! The vacation was indeed more than we could have hoped for, good weather, magnificent scenery, excellent accommodation choices, plenty of wildlife sightings, all in all, just perfect.
”
Ulla & Nova, NSW, Australia
Working with your organization is the way to go
September 13, 2013
“
It was a truly amazing trip. The Canadian Rockies are certainly a 'must see' for everyone but working through your organization made the experience even better. The package with schedule and vouchers you put together for us was so thorough and everything followed through in the same way. Absolutely no hitches! We have recommended your organization ... read more to friends who are contemplating the trip and assured them that working with your organization is the way to go. We emailed Eva when we returned to thank her for organizing the trip for us originally. She truly did an amazing job taking care of us. As each event occurred, Neil and I enthusiastically commented on how well she took care of us. Thank you and your entire organization very much for everything.
”
Vivan & Will, PA, USA
Churchill was superb!
September 6, 2013
“
Our trip was wonderful. The cruise was very nice, although both Nancy and I were ready for it to end. Simply the sameness began to get to us and our opinion decreased because of how much we enjoyed Churchill... Churchill was superb! The train ride from Winnipeg was a lot of fun except for the food. The food was basically vending machine food heated ... read more in a microwave - really bad. Fortunately a VIA employee warned us so we were able to get fresh fruit at a market in Winnipeg and we took that with us. The whales at Churchill were even better than what I was expecting. After 3 days of bad weather (the good side of the wind and rain was no bugs), I wasn't sure I would be able to kayak or swim with the belugas, but the weather broke and I got to do everything I wanted. Churchill markets the polar bears (we saw several even though it was summer) but they need to promote the whales more. Nowhere else in the world can you see the concentration or have the easy interaction with them.
Thanks again for all of your help.
”
William & Nancy, OH, USA
It just kept getting better and better
August 19, 2013
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The vacation was a nice blend of train and bus travel. We were all impressed with the pleasant and friendly assistance received from all the personnel: from transportation drivers and interpretive guides to train personnel and hotel personnel. I can't really think of a thing to change. Except one night when VIA Rail was traveling at a great rate ... read more of speed, I think trying to make up for lost time, when the round wheels seemed like 'square'. Just kidding, as this added to the many experiences of the trip. I do believe the ending of the trip on Rocky Mountaineer really topped it all. In a way the vacation just kept getting better and better. Again, thank you for all your assistance and a job well done.
”
Irene & Jim, WI, US
Fell in love with the beauty, people, history and culture
August 15, 2013
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Had a marvelous time on my Fresh Tracks Canada journey to Montreal and Quebec City. Fell in love with the beauty, people, history and culture of these cities. The arrangements and accommodations were fabulous – especially the Auberge Bonaparte in Montreal. Enjoyed the free time wandering the streets, seeking out meals and entertainment, and enjoying ... read more the major attractions. Wish I could have stayed longer. Thanks so much to both of you for making this trip possible.
”
Diane & Baylah, NY, USA
We have never felt so pampered
July 28, 2013
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Our trip was FANTASTIC. We have never felt so pampered. We met some great folks. I got to practice my French in the dining car, and my German on the tour to the falls. (A bus full of German tourists). It's an adventure we shall be talking about for a long time. We were late getting into Vancouver, and were fearful that our contact at the airport ... read more would have left despairing of our ever arriving. He was patiently waiting. The personalized treatment we received was very much appreciated.
”
Ralph & Sylvia, TX, USA
Enjoyed all aspects of the journey
July 26, 2013
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We had a wonderful trip. Very much enjoyed all aspects of the journey. Would definitely like to revisit Toronto, Jasper, and Vancouver sometime – after a number of other planned trips. Particularly impressed with Fresh Tracks Canada's logistics and the way we were taken care of to make the trip very easy and enjoyable. Thank you for your assistance. ... read more
”
Randy & Mary Jo, VA, USA
Thanks to Fresh Tracks, everything went very smoothly
July 5, 2013
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Having had to cancel two years ago I really appreciated this holiday. Thanks to Fresh Tracks, everything went very smoothly. In some areas I spent a little more than perhaps I should have but I have no regrets. It was money well spent. Just those odd little extra luxuries made it all the more special.
”
Julie, UK
Everything went exactly as planned
June 30, 2013
“
We had a wonderful time. Everything went exactly as planned and the weather was terrific. The thing that we were most impressed with was the people of Canada. Everyone welcomed us with open arms and made us feel right at home. We were very impressed with the crew on the train, who couldn't have been more accommodating and courteous. All of the Sundog ... read more drivers knew their stuff and gave us great information along the way. To end things up, the show after the chuck wagon races in Calgary was absolutely spectacular and was a great way to end our trip. We will definitely recommend Fresh Tracks Canada to anyone who wants to visit your wonderful country.
”
Mel & Pam, FL, USA
Thanks again for all the arrangements
June 27, 2013
“
We loved Prince Edward Island, Charlottetown and Adventure Tours. The guide and driver were both personable and professional. They kept 50 mainly senior citizens in check and happy. We recommend the outfit highly. The limo company had a great driver pick us up on our final morning in Halifax, so that part went well, too. It's hard to pick a favorite ... read more thing that we did, but being in Ottawa on Canada Day was memorable. Theo loved the Bay of Fundy tour and I couldn't get enough of Anne of Green Gables on PEI. We enjoyed the Musee des Beaux Arts in Montreal and both lower and upper towns in Quebec City. All hotels were first-rate. Thanks again for all the arrangements.
”
Elizabeth & Theo, FL, USA
A fantastic bucket list trip
June 22, 2013
“
We had a fantastic bucket list trip! Everything worked out well – the accommodations were perfect, people were lovely, food was delicious, guides were all very knowledgeable, and even though we didn't see a bear, we had a great time. Thanks for all your help. I will recommend Fresh Tracks Canada to all my friends.
”
Liz & Adolf, MA, USA
Fresh Tracks Canada did us proud
June 17, 2013
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We have arrived back in the UK, having benefited greatly from our week off in Canada. Thank you so much for all your efforts to keep us going, and to give us a good holiday. You were a model of flexibility, when things changed unexpectedly at the last moment. Our only regret was not to have seen more of Vancouver, which seemed like such a lovely ... read more city. But otherwise we got the full flavour of the Rockies and Alberta, and we really appreciated that. A big, big thank you for all the work you put in, and for keeping calm! Fresh Tracks Canada did us proud.
”
John & Judith, UK
A splendid trip around your great country
June 16, 2013
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We have safely returned home after a splendid trip around your great country and British Columbia. Jan and I extend our thanks for all your efforts to arrange this trip and make it a very special one indeed. It turns out my initial worries were quite unfounded and all went extremely well. We will recommend this trip to friends and neighbors and without ... read more hesitation refer them to Fresh Tracks Canada and you personally for travel assistance.
”
John & Jan, NM, USA
The best time in Montreal
June 16, 2013
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We had a wonderful vacation, and it was so nice to have all the details all taken care of ahead of time by you, so we could spend our time enjoying it all and not having to worry about the arrangements, etc. We all loved Quebec City, but I believe we had the best time in Montreal. We loved the Bonaparte Hotel and the French Restaurant. The staff ... read more was awesome. They were all so friendly and helpful; they made our stay so enjoyable. They couldn't do enough for us; and the food was great! We really loved the personal touch we got from them. Both hotels were very nice, and the locations were perfect. I believe everything went smoothly, except for a little mix up with the tour company in Quebec. They told us we needed a voucher for the cruise, but when we told them we didn't have one, they said not to worry about it. Thanks for everything, and I hope we get a chance to visit some other parts of Canada soon.
”
Patsy & Gary, FL, USA
The whole trip was wonderful
May 28, 2013
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We had a great time on the trip and hated to have to return home. There were only two little bumps but both were pretty easy to clear up. The reservation at La Frontenac seemed to be for a room with two full size beds. They were able to switch us to a room with one King. Also the days for the two tours in Halifax were reversed. The city highlights ... read more tour was on Tuesday and Peggys Cove was Wednesday. When we called to confirm the tours the Grayline person got us sorted out. The whole trip was wonderful. We are already dreaming of when we can return but it may not be until our 5 or 10 year anniversary. Aside from the time we spent wandering around the towns and seeing the sights, our two favorite parts were the Charlevoix and the Peggys Cove trips. Both were beautiful. We took almost two thousand pictures through the whole trip and each gained several pounds from the wonderful food. It was certainly a trip that we will remember for the rest of our lives. Thanks so much for all your help!
”
Dan & Maria, SC, USA
The best and most relaxing vacation we have ever experienced
May 23, 2013
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We just got back. Taking into consideration the fact that we have traveled a lot (cruises and train trips in Europe and the US, lived in Europe and all over the USA), it was the best and most relaxing vacation we have ever experienced. Everything went like clock work. We didn't have a single issue from the time our flight left on Thursday morning ... read more until our flight returned us to NC eight days later. The extra night in Toronto was perfect. I took 1,127 photos and my mother-in-law took about the same amount. The trip was everything she had hoped and my husband and I enjoyed ourselves immensely. The food, both on the Rocky Mountaineer and Via Rail was excellent... and I doubt I will brave a scale for a few days. Thanks for all of your help and suggestions in planning the trip.
”
Nancy, Edward & Margaret, NC, USA
Trip was super
May 21, 2013
“
Trip was super, although the weather could have been a little better. We were prepared with rain gear, so still went on walks in light rain (Lake Louise and Stanley Park). All services were very good and very punctual.
Appreciate your services.
”
Ken, AL, USA
We loved everything
March 22, 2013
“
I want to thank you so much for putting such an amazing trip together for us. Everything we did worked out so nicely and was a wonderful experience. We loved everything – the people from Snowy Owl dog sledding were wonderful and the dogs were terrific, too. I have given your name to many people because we would love to them to experience what ... read more we have done. Thanks again.
”
Kathi, NY, USA
Everything about the trip was perfect and well planned
February 7, 2013
“
Everything about the trip was perfect and well planned. We were met with wonderful drivers and they were always on time. The train trip was beautiful and then we ran into the perfect storm. I do not know whether or not you heard about it but we were stuck in Halifax for two more days. Your connection in Halifax could not pick us up because no cars ... read more were allowed on the roads. We were pitiful but still we had a good time. I would not recommend trying to get out of Halifax when your flight is canceled as it is very remote to planes. I would, however, recommend the trip to anyone if they want a great adventure. By the way, you should try to share a sleeping compartment on the train with someone who packs too many bags. We loved the people we met they were all friendly and fun! Thank you.
”
Rose, Walter & Elizabeth, NC, USA
I will definitely be recommending Fresh Tracks Canada
January 1, 2013
“
Overall the trip was great! I was really impressed with the transfers that were organised. They were fantastic and at times really saved the trip. One part of the trip that we all found quite disappointing was the train trip. On our first part, from Vancouver to Jasper, the train arrived 5 hours late. I understand that these things happen but the ... read more Via Rail staff were extremely unhelpful and by the time we finally arrived in Jasper we were all feeling very disheartened and figured that being 5 hours late we would not be making it to Lake Louise that night. Luckily our driver from Sundog Tours was there waiting for us – hence why the transfers at times saved our trip. The rest of the train trip wasn't as bad but overall the staff on the train were unhelpful and I will not be recommending that any of my friends travel using Via Rail. On a lighter note, I was impressed with all the hotels, except for the Rundlestone Lodge in Banff where the people working at the desk were again rude and snappy. All the other hotels were wonderful and the people working there made our trips really pleasant! One of the highlights of the trip was definitely staying at Lake Louise. It was like a magical winter wonderland and our snow shoeing adventure was one of the most fun things I have ever done! Our guide was amazing and made sure we were warm, safe and most of all had fun! Overall I really appreciated, as did my parents, that all the little details such as the transfers and activities were organised for us by you all at Fresh Tracks Canada. Having never been to Canada before it was good having people who know the country and where to go and what to do helping us organise our trip. Although I won't be recommending travel with Via Rail to friends and family, I will definitely be recommending Fresh Tracks Canada!
”
Gemma, Denise & Bruce, NSW, Australia
Out of this world
February 27, 2012
“
We have returned from our vacation having had a most fantastic time. Everything worked well and the hotels got better and better as the trip went on. Knight Landing was literally out of this world. Thanks to you for advising us and arranging the trip so effectively.
”
Margaret, UK
I wouldn't hesitate to recommend you to any travellers
September 5, 2011
“
We had the best time travelling across your glorious country with VIA Rail and have to thank you all for creating our itinerary. The pace was leisurely and we made the most of each and every day. Met some lovely people on the way and have heaps of happy memories to recount to family and friends. You guys are just amazing and so helpful, I wouldn't ... read more hesitate to recommend you to any travelers coming your way. Thanks again.
”
Marilyn & Brenda, Australia
It was beyond spectacular
July 10, 2011
“
We just got back from our trip – it was beyond spectacular. What scenery! And everything worked out well. The hotel in Calgary was a disappointment. The location was perfect, but the bathroom was miniscule, the windows looked like they had not been cleaned in years. It was a 2 star only. I would say the hotel in Banff was adequate however it ... read more was 1 mile walk to downtown which was ok but it would have been nice to be a little closer. Other than that, the train was wonderful, the Stampede great and we had a terrific time.
”
Ann & Duane, CA, USA
One of the greatest vacations of our lives
July 1, 2011
“
We are home and are so thankful for you and your wonderful staff for one of the greatest vacations of our lives. We loved our accommodations; everyone was just friendly and so gracious. Thank you again.
”
Laura, UT, USA
A truly grand experience
November 15, 2010
“
It was the most memorable trip! Everything was planned, prepared and handled so well and we really appreciate that. Again, thank you so very very much for making this a truly grand experience!
”
Sandi & Henry, USA
You are all top notch
October 18, 2010
“
Thanks so much for planning the trip for us. You are all top notch!
”
Bobbi
Thank you so much for making the trip so very special
September 30, 2010
“
Our trip was wonderful! We were so pleased and surprised that LaVern (and the rest of us) had special transportation help. She only had to get up the stairs on the large buses a few times. We both got upgraded at Lake Louise. Roger and I were in a Jr. suite that faced the mountains! It was huge and had a livingroom with a dining corner. Oh, to be ... read more rich enough to always live like that! The lakes were absolutely beautiful and the weather was perfect on the trip. The few showers were while we were on the bus. Banff had 6 inches of snow the week before we were there, but it was high 70's for us. Thank you so much for making the trip so very special for us.
”
Linda & Roger, OH, US
Thank you for all your help
September 5, 2010
“
WOW, was the common word my wife and I kept saying – we had a wonderful trip. Thank you for all your help, the hotels where fantastic except for Kamloops which now we see this was just a destination point. Overall, we had a great time knowing what I know now I would have maybe skipped Vancouver and spent more time in Jasper, Lake Louise and ... read more Banff. The last three stopping points where the most beautiful sceneries we have ever seen. Thanks again for all your help and I will highly recommend you and your company in the future.
”
Scott & Karen, IL, USA
Our well-planned itinerary meant that no time was wasted
June 24, 2010
“
We had an absolutely marvelous time – and thank you very much for your large part in this. Every day was packed with the most beautiful scenery we could wish for and our well-planned itinerary meant that no time was wasted – though we didn't feel rushed. In fact, while seeing and doing so much we also felt completely relaxed and quite ... read more blessed to be there in such glorious settings. The weather was great and we had the good luck to see quite a lot of wild life – 3 bears at different times, coyotes, mountain sheep, deer and hoary marmots. We love Canada! We had to wait several hours to check in at the Fairmont Hotel Vancouver and as we were really tired, my husband especially, this was disheartening. We had actually paid for the previous night (and then canceled), so, considering that our flight arrival time was known to you, it would have been good if the room could have been held for us for immediate check-in. Also, the hotel said they only had us booked in for one night. They sorted it out and we were okay, but it caused a bit of stress. I've had much experience with sloppy hotel bookings so I suspect that this fault is theirs and not yours. After that though, everything went very smoothly and I must say I am so impressed with the way you organized it all. Thank you very much. We will be in touch again I'm sure, to see more of Canada, and Alaska too.
”
Shirley, Japan
Everything was well planned and taken care of
June 7, 2010
“
THANK YOU! With your help we had an absolutely amazing honeymoon! Everything worked out perfectly and was as we expected it would be. BC is a beautiful place and we can't wait to get back up there to do some skiing sometime. The only part of the itinerary where there was a bit of confusion was after the sea plane ride from Victoria to Whistler we ... read more didn't know if there would be a car or if we should just grab a taxi, but we got a taxi and everything worked out fine. The room in Victoria was a highlight in terms of the hotels, we had a room on the top floor which was great. All the excursions were great as well except no whales on the whale watching tour… it was beautiful anyways. Having never had a vacation planned/booked for me in the past, working with you and Fresh Tracks was a fantastic experience. Knowing that everything was well planned and well taken care of made it very easy for me to enjoy every minute of the trip.
”
Niles, USA
Wonderful from start to finish
May 5, 2010
“
We have arrived home after the most amazing holiday and I have to say that most of it was all credit to you. Henry and I cannot thank you enough for the holiday that you arranged for us, it was absolutely awesome and it could never have been done from here as professionally as you did it. All the tours you recommended we thoroughly enjoyed, our accommodation ... read more was wonderful all the way through and all the cars were waiting for us so everything was perfect. We have come back home raving about our trip and are recommending you to everyone so we certainly hope you do get more business from this end of the world. I have also recommended that Jackie, our Travel agent here, use your services. We received our credit on our card for which we thank you, have also told everyone about that as well and how the airlines offered an open ticket for a year, which is no good to us and would not help, but how you helped and have paid us out, yet another reason to use you. Once again thank you so much for all your help you were wonderful from start to finish.
”
Yvonne & Henry, South Africa
The trip was phenomenal
October 12, 2009
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All of the planning and preparation that you so patiently helped us with certainly paid off. Everything went off without a hitch and we thoroughly enjoyed both Montreal and Quebec city. So we wanted to thank you for all your help. It is greatly appreciated and we are already telling everyone about your great company and even better service.
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Esther & Spencer, USA
Thank you for a fabulous trip
July 5, 2008
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My husband and I wanted to go somewhere different, somewhere natural and unspoilt, where we could explore and journey and not be constantly fed the commercial fare of the standard tourist locations. We found the perfect venue for our travels. Newfoundland is beautiful and very natural. A visit to this part of Canada is bound to be an adventure. ... read more If you yearn for open space, clean, fresh air, a rugged landscape and the opportunity to experience life as it is lived in isolated communities that are steeped in history, this is the place! This is a very special place and one we will never forget. In short, if you like Fresh Tracks adventures you will like Newfoundland. Don't just take my word for it, get out there and experience it for yourself. And thank you Fresh Tracks for a fabulous trip!
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Margaret & David, UK
It was a success
September 27, 2007
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The trip was just amazing. I travelled with the oldest and youngest participants - husband 82 and grandson 10 - and both enjoyed it and took between the two of them about 400 photographs. The guides, staff and all the people looking after us were knowledgeable, friendly and fun to be with. It was a success.
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Dorit
It was absolutely wonderful
September 10, 2007
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You did a superb job of planning and executing our trip. It was absolutely wonderful and everyone we met was most helpful, friendly and more than we expected. And how delighted we were and totally surprised when the attendant on our first train trip upgraded us to First Class because of our 50th Wedding Anniversary! It was GREAT! All of the tours ... read more were informative, funny and friendly. We will have lots of good memories and big love for our neighbor to the north. Thank you again for doing such a good job.
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Bettie & Bill, FL, USA
It was flawless
June 5, 2007
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The trip was excellent. The logistics worked perfectly, the hotels were good and the service second to none. The sightseeing tours of Toronto and Quebec were fine and interesting. We knew Toronto quite well from previous visits, but we learned quite a lot of the history etc. on this trip. We have a friend in Toronto and on our first day attended ... read more a D Day parade outside the new City Hall. Once again our thanks for a well done holiday. It was flawless.
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John & Mary, UK
Perfectly organized
May 16, 2007
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Everything went exceptionally well - perfectly organized and great places and people - we really enjoyed it all.
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Hilary & Robert, UK
We enjoyed every moment
November 11, 2006
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We arrived home safe and sound yesterday afternoon – what a wonderful trip you planned for us – we thoroughly enjoyed every moment of our stay in Canada.
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Tom
The scenery is simply stunning
October 18, 2006
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I thought you would like to know that the trip that you organised went off perfectly. We had blue skies throughout! The scenery from Jasper onwards is simply stunning. So thank you for arranging such a great holiday!
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John & Diane, Coventry, UK
The arrangements were seamless
April 18, 2006
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A huge thank you for arranging our holiday! The arrangements were seamless and we had a great time. We are looking forward to using your services again in the future to see more of your beautiful country!
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Dan & Debbie, UK
Everything ran like clockwork
January 18, 2006
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It really was a trip of a lifetime made perfect by the whole organization. From arriving at our hotel in Vancouver to departing from our hotel in Calgary everything ran like clockwork and I would like to congratulate Fresh Tracks Canada on a job well done. The guides were incredibly well informed and made our day trips so enjoyable.
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George, Cyprus
